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Measuring Your AI Share of Voice: The Complete Method
The Hills Agency — April 26, 2026

AI Share of Voice measures the frequency, position and sentiment with which your brand appears in AI answers, across a representative pool of questions.
“Are you cited by ChatGPT?” is a bad question, because the answer varies with every prompt. The right question is statistical: across a hundred ways of asking, in how many cases would you appear, and where?
Define the prompt pool
It all starts with a representative pool of real buying questions — typically 50 to 150 phrasings covering your category, use cases and competitive comparisons. This pool must reflect how your customers speak, not your internal jargon.

Query multiple engines
A reliable measurement queries several AIs — ChatGPT, Gemini, Perplexity, Copilot, Grok — because their sources and behaviors differ. A brand strong on Perplexity may be invisible on Gemini.
The metrics that matter
- Citation rate: in what percentage of answers your brand appears.
- Position: are you mentioned first, or at the end of the list?
- Sentiment: is the mention praising, neutral or reserved?
- Competitive share of voice: your presence relative to each competitor.

Track over time
A one-off measurement is worthless without a benchmark. You need a before, a during and an after, to connect the actions taken to the evolution of visibility. This longitudinal tracking turns AEO from a bet into a manageable discipline.
Data transparency
Good reporting is not just a global score: it shows the raw data, prompt by prompt, so every claim is verifiable. At The Hills Agency, these live reporting sessions are an integral part of the engagement.
AI Share of Voice turns a vague impression (“we get cited sometimes”) into a precise, comparable and actionable indicator.

The Hills Agency
AEO · GEO · AI SEO agency — Los Angeles & Paris