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Measuring Your AI Share of Voice: The Complete Method

The Hills Agency — April 26, 2026

Measuring Your AI Share of Voice: The Complete Method — Los Angeles, The Hills Agency
Illustration: The Hills Agency — Los Angeles
In short

AI Share of Voice measures the frequency, position and sentiment with which your brand appears in AI answers, across a representative pool of questions.

“Are you cited by ChatGPT?” is a bad question, because the answer varies with every prompt. The right question is statistical: across a hundred ways of asking, in how many cases would you appear, and where?

Define the prompt pool

It all starts with a representative pool of real buying questions — typically 50 to 150 phrasings covering your category, use cases and competitive comparisons. This pool must reflect how your customers speak, not your internal jargon.

The observatory dome under a golden, starlit sky — measuring your presence in AI answers.
The observatory dome under a golden, starlit sky — measuring your presence in AI answers.

Query multiple engines

A reliable measurement queries several AIs — ChatGPT, Gemini, Perplexity, Copilot, Grok — because their sources and behaviors differ. A brand strong on Perplexity may be invisible on Gemini.

The metrics that matter

  • Citation rate: in what percentage of answers your brand appears.
  • Position: are you mentioned first, or at the end of the list?
  • Sentiment: is the mention praising, neutral or reserved?
  • Competitive share of voice: your presence relative to each competitor.
The golden topography of the Los Angeles hills — measuring your presence in AI answers.
The golden topography of the Los Angeles hills — measuring your presence in AI answers.

Track over time

A one-off measurement is worthless without a benchmark. You need a before, a during and an after, to connect the actions taken to the evolution of visibility. This longitudinal tracking turns AEO from a bet into a manageable discipline.

Data transparency

Good reporting is not just a global score: it shows the raw data, prompt by prompt, so every claim is verifiable. At The Hills Agency, these live reporting sessions are an integral part of the engagement.

Key takeaway

AI Share of Voice turns a vague impression (“we get cited sometimes”) into a precise, comparable and actionable indicator.

The Hills Agency

The Hills Agency

AEO · GEO · AI SEO agency — Los Angeles & Paris